FAQ

  • What games does The Online Casino offer?

  • What happens if I am suddenly disconnected from your casino?
  • I got a System Message saying “Game Mode Error”. Why is that?
  • I’ve placed my bet and I’m not happy with it. How can I modify it?
  • I ran out of Fun Money. How can I get more?
  • Where can I find complete detailed instructions on the various games?

Technical Questions

  • What do I have to do in order to play in The Online Casino?
  • How long is the download process?
  • What are the minimum system requirements for running the casino software?

Money Questions

  • How do I make a deposit into my account?
  • How long does it take to process my deposit?
  • How do I cash out my winnings?
  • How long does it take to receive my winnings?
  • How safe is it to use my credit/debit card online, and how do I make a deposit using my credit/debit card?
  • I submitted a deposit but my balance has not changed. What should I do?